Frequently Asked Questions

General Questions

  • What do you do?

    We help children and young adults enjoy fun, meaningful activities. It’s all about creating experiences that they can’t easily get at home. Not just a trip to the cinema or bowling alley.

  • Who can join the programs?

    Anyone who needs support to explore, learn, and connect can join. We welcome children and young adults looking for activities designed just for them.

  • Where do the programs take place?

    We use parks, community spaces, and other welcoming locations. Every spot is chosen for accessibility, comfort, and a great experience.

  • Do you support families too?

    Absolutely! Families and parents need support just as much as children do. We offer respite and flexible programs so parents and carers can take a break.

  • What makes this different?

     It’s all about meaningful activities, not just filling time. Every session is designed to fit the needs and interests of each child or young adult.

Programs and Activities

  • What kinds of programs do you offer?

     Hydrotherapy, sensory play, social outings, skill-building activities, and respite.

  • Are the programs personalised?

     Yes! We take the time to understand what works best for each young person. Every activity is designed with their interests and needs in mind.

  • Is hydrotherapy part of the program?

    Yes! Hydrotherapy is so important, we’ve made it a weekly activity. It’s a great way to build strength, confidence, and have fun.

  • What places do participants visit?

    We visit parks, beaches, shopping centres, and other fun and accessible community spots. Every outing is chosen for accessibility and enjoyment.

  • Do you offer sensory-friendly activities?

     Yes! Sensory play and quiet spaces are part of every session. We make sure everyone feels comfortable and engaged.

Plan Support

  • How do you create care plans?

     We start by getting to know each family and their goals. The plan is built around what works best for each child and their family.

  • Can care plans change over time?

    Yes! We regularly check in and adjust plans as needed. Growth and change are always encouraged.

  • Do carers follow routines?

    Yes! Carers learn each participant’s preferences to create a safe and familiar experience.

  • Can families help with care plans?

    Definitely! Families know their loved ones best. Their input helps shape the perfect plan.

  • Do programs support independence?

     Yes! From using public transport to handling money, we encourage independence in everyday life.

Family Support & Respite

  • What family support is available?

    We offer respite, social programs, and flexible support options. Giving families and parents time to recharge is just as important as supporting participants.

  • How does respite work?

    Families can take a break while their young ones enjoy activities they love. It’s about making sure everyone gets the care they need.

  • Can parents use respite for personal time?

     Yes! We want parents to enjoy date days again. A little time for yourself can make a big difference.

  • What do participants do during respite?

     They take part in activities that match their interests and abilities. It’s a chance for fun, connection, and learning.

Accessibility and Inclusion

  • Are the programs fully accessible?

     Yes! Every location is chosen with accessibility in mind.

  • How does transport work?

     We use accessible transport to make every outing stress-free.

  • Do you cater to sensory needs?

     Yes! We offer quiet spaces and sensory-friendly options in every session.

Funding and NDIS

  • Do you accept NDIS funding?

     Yes! Services match plan goals for community participation and respite.

  • What NDIS funding can be used?

    Funding for community participation, personal care, and respite.

  • How do I use my NDIS funding?

    We can help guide you through it. Just ask!

    Get In Touch
  • Can I self-manage my funding?

    Yes! We accept self-managed, plan-managed, and agency-managed funding.

Staying Connected

  • How do families get updates?

    Regular updates, photos, and check-ins keep you informed.

  • Can families join activities?

    Yes! Some programs welcome family involvement.

  • How do I give feedback?

    We love hearing your thoughts! Feedback helps improve programs. Give us a call or send us an email.

    Get In Touch
  • Can I suggest activities?

    Of course! We’re always open to new ideas.

  • How can I support?

    You can donate or spread the word.

    Find Out More
  • Do you run school holiday programs?

    Yes! Holiday activities keep things fun and engaging.

  • How do I refer someone?

    Just reach out, and we’ll guide you through it.

    Get In Touch